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3 posts tagged spyware

The VDH Virus Guide - Rogue AV Scanner

Vigilance is an essential trait of the modern computer user. We all must be watchful at all times that what we’re doing isn’t putting our device in harm’s way. So what happens when we encounter the proverbial wolf in sheep’s clothing? Something that comes along claiming to help, but is actually designed solely to infect your computer with malware?

This is the practice of Rogue Antivirus malware. You’re surfing the internet, minding your own business, when a warning pops up telling you your computer is infected with malware. The pop up kindly informs you that you can visit a site for a full security scan, which will remove this malware. Of course, there is no malware – this will be added to your computer during the scan, or when you’re asked to subscribe to the security vendor’s service for a nominal fee.

So, if you’re browsing the internet and a scan starts without you asking it to, or you’re asked to purchase a security software license from a vendor you didn’t seek, there’s a fair chance you’re being targeted by Rogue AV Malware.

·         If there’s an option to, immediately click ‘x’ and exit the pop up or page you’re on.

·         Always be wary of sites that have lots of thumbnails linking to external sites offering the chance to see free movies, photos or other tantalizing treats.

·         Enable a link checker in your legitimate antivirus that checks links on Google before you click them, as hackers will often attack search engines to insert malicious links into results. AVG Antivirus offers this service, for example. 

·         Make sure your anti-malware and antivirus software is fully enabled and up to date. 

If you think you’ve been infected by malware and can’t get rid of it, call the experts, or talk to us online. We can all keep safe if we work together. 

How to speed up your computer

Has your PC or laptop seen better days? Are you experiencing loading times that  are so slow they can only be measured by seasons? Well, have no fear! Our quick and easy steps will help you to restore your machine to its former glory and leave you more free time to do that thing you keep meaning to do. 

Remove all spyware and other nasties from your computer

This is an essential not only from the point of view of computer performance, but also your own safety. Malware, spyware and other similar programs can lurk on your computer and steal person information, bank details, credit card numbers and a lot of other data you want to keep private. 

To make sure you stay safe, download a free (or paid, it’s up to you) antivirus program and set it to scan regularly, either a few times a week or every day. The antivirus will trap and delete anything that shouldn’t be there and help to protect you from any future threats. Deleting malicious programs will also help your computer’s performance. Win/win!

To find an antivirus, have a look at CNet’s top antivirus programs here.

Delete unnecessary files

Having a backlog of things you never use slows just about everything on your computer down. Empty your recycle bin, delete your temporary internet files (this will be in ‘options’ on your browser), delete any old video or image files you saved and haven’t looked at since. Freeing up some disc space will make a notable difference to your computer’s performance. 

Get rid of unused programs

Have you still got the kids’ games that came preloaded on your computer? Yes? Why? You can uninstall them – and any other programs you never use – if you go to your computer’s Control Panel and click ‘add/remove programs’ (Windows). Make sure you don’t delete anything essential to the running of your computer. If in doubt, leave it. 

Turn off automatic loading

Are you noticing that when you start your computer, a lot of programs open automatically? If so, this is seriously hampering the speed of your machine.  The next time this happens, go into the options or tools menu of these programs and disable automatic loading. There should be an option that says something like ‘run when Windows starts’. Untick that and you’re good to go. 

Turn it off, then turn it on again

In relative terms, personal computers are not very old. And yet, they still have an ‘oldest trick in the book’. Rebooting your computer gives it the chance to put all of the changes you’ve made into effect, and cures more ills than you’d expect. 

If all else fails, give us a shout on: 1.866.805.2448 (US) or 0800 107 1175 (UK). You can also visit us online at http://www.virgindigitalhelp.com (US) and http://www.virgindigitalhelp.co.uk (UK). 

A Guide to Computer Security

It is vital to protect your computer against the nasties of the outside world. It’s important to protect yourself against potential dangers as your computer may be under threat from a virus, malware or hacking.

Most computers experience some kind of security breach during their lifetime but as long as you are aware of how you can prevent this from happening you will be in the best possible position to protect you computer. 

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