Virgin Digital Help Virus Guide: ZeroAccess Virus

Viruses come in a range of shapes and sizes. Some are fairly benign – they’ll pop ads up, make your computer run slowly and not much else. Some, however, you really don’t want to mess with. The ZeroAccess virus is one of them. 

(Image: Precise Security)

If you’re unlucky enough to fall foul of ZeroAccess, you may experience a slow computer, files that won’t open, regular disconnections from the internet, corrupted files and drivers and worse. 

As with other viruses, you can pick up the ZeroAccess virus from just about anywhere. Watching videos online, downloading P2P files, clicking on banner ads that you don’t trust – even with common sense, we can all be unlucky. A few steps to follow to keep as safe as possible are:

  • Avoid downloading software from torrent and peer-to-peer programs 
  • Keep your antivirus updated 
  • Refrain from answering random online surveys 
  • Delete temporary files 
  • Do not open suspicious emails that have attachments

If you have followed all of this steps and have still been unlucky enough to be lumbered with ZeroAccess, call in the experts. In the long run, you’ll be happy you did.